purewin online
purewin online
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This app is available for your device
purewin online
This app is available for your device
Contact
+91 9156898000
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the purewin online?
To log in, open the app and enter your registered mobile number. Verification of the OTP (One-Time Password) sent to your mobile will then log you in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure your internet connection is stable with a strong signal. If you don't receive the OTP after clicking send, you can wait for the allotted time or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, first try using your active number. If your number has changed, send your updated KYC details via email to the customer support team, which will help facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the purewin online?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other applications. Withdrawals are only applicable to earnings from gaming activities, not bonus amounts. This means users can only withdraw money they have earned from playing games in the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you need to fill out and submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, payment delays can occur, potentially extending wait times up to 24 hours. This delay may be an exception to the typically swift process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. It can be withdrawn as real currency after earning it by playing games with the bonus amount. This means the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, visit the settings and review your transaction history. If your withdrawal is unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their customer care centre for assistance.
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